What happens if the unit is not what was ordered.
If the delivered unit does not match the approved drawing, we correct it at our cost — either by shipping the correct parts or by taking the unit back.
Damage in transit is covered by the marine insurance we arrange. Send photos within seven days of arrival and we handle the claim with the insurer.
Orders can be cancelled before production starts with the deposit refunded in full. After cutting starts, the deposit covers the material already consumed.